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web updater program

 
Mon, 08/15/2011 - 9:50am

I just tried to use the Web updater program. I have my 3790T plugged in to the usb port and opened the program and it said it is checking for any newer Web Update version and it stalls there . Nothing happens. So I press cancel and the program closes. Any suggestions?

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Mon, 08/15/2011 - 9:58am

me too

same thing happened to me today.

Mon, 08/15/2011 - 11:29am

Same Here

I have tried to uninstall it without any luck.

Mon, 08/15/2011 - 11:48am

WebUpdater Folder

jjen wrote:

I have tried to uninstall it without any luck.

If you can't uninstall from add/remove programs, can you delete or rename the webupdater folder located at C:\Program Files\Garmin\WebUpdater. Then try to reinstall.

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Garmin Nuvi 1490LMT, Nuvi 750, Nuvi 255LT
Mon, 08/15/2011 - 12:01pm

Same for me. Updater

Same for me. Updater 2.5.1.

Fred

Mon, 08/15/2011 - 12:18pm

Just

Just noticed I'm having the same problem with my 3790, 1695, 760 and 350.

Guess I'll have to uninstall and see if a clean installation will fix the issue.

UPDATE - Windows Uninstall did not actually delete the old installation. I had to delete the folder:

Program Files(x86)/Garmin/Webupdater

Downloaded and installed Webupdater 2.5.2 and all is now well.

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Nuvi 350, 760, 1695LM, 3790LMT, 2460LMT, 3597LMTHD, DriveLuxe 50LMTHD, DriveSmart 61, Garmin Drive 52, Garmin Backup Camera 40 and TomTom XXL540s.
Mon, 08/15/2011 - 1:35pm

Same thing.

The same thing happened to me a couple of days ago. I had originally installed 2.5.2 with the automated update prompt that popped up when I started Webupdater. So I went to Garmin's site and downloaded 2.5.2 and re-installed it without uninstalling first. That seemed to correct the problem.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon
Mon, 08/15/2011 - 1:37pm

Update The Updater

I had the same problem this weekend too. After going to the Garmin site and downloading the version there, the problem was solved. Surprise, surprise...

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I support the right to keep and arm bears.
Mon, 08/15/2011 - 2:41pm

Maybe has something to do with the virus protection your using

Mine notified me last week that there was an update and it did the on line update to 2.5.2 and all worked fine after the install.

Strange that it worked for some and not others. I'm running Windows 7.

Maybe has something to do with the virus protection you are using.

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Garmin Drive Smart 55 - Samsung Note 10 Smartphone with Google Maps & HERE Apps
Mon, 08/15/2011 - 2:42pm

i think you need a new

i think you need a new version update , go to garmin website

Mon, 08/15/2011 - 2:47pm

luv it.

I love this new updater...makes my life much easier.

Mon, 08/15/2011 - 3:51pm

Same problem, same solution.

Webupdater locked up looking for updates.

Download & re-install worked:

http://www8.garmin.com/support/collection.jsp?product=999-99...

Mon, 08/15/2011 - 4:15pm

Mine works fine

My web updater updated itself to 2.5.2 and everything works fine. I have an older GPS, a 265WT. I'm running Windows Vista and using Norton Internet Security.

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Tight lines
Mon, 08/15/2011 - 4:53pm

Web Updater

Same thing here - Did what others have said - went to website and downloaded and installed updated version - now all is well in the world of Garmin Navigation

Mon, 08/15/2011 - 5:40pm

Something down

Something is down in the Garmin domain. If you try to check for software updates from Basecamp or Mapsource it gives a message about being unable to connect to the server.

Mon, 08/15/2011 - 6:51pm

Says it can't remove the old version

It keeps looking for wumain.msi. I searched for it on my computer and it isn't there. Any ideas where I might find it? The internet doesn't seem to have a definite place.

Mon, 08/15/2011 - 9:29pm

Same problem here...typical

Same problem here...typical Garmin software.

Mon, 08/15/2011 - 9:38pm

wumain.msi

jjen wrote:

It keeps looking for wumain.msi. I searched for it on my computer and it isn't there. Any ideas where I might find it? The internet doesn't seem to have a definite place.

I searched my PC and my Garmin and could not find wumain.msi

Did you try to just re-run the web updater install or try renaming the webupdater folder located at C:\Program Files\Garmin\WebUpdater then run the install?

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Garmin Nuvi 1490LMT, Nuvi 750, Nuvi 255LT
Tue, 08/16/2011 - 7:45am

Everything I can Think of

MAC06 wrote:
jjen wrote:

It keeps looking for wumain.msi. I searched for it on my computer and it isn't there. Any ideas where I might find it? The internet doesn't seem to have a definite place.

I searched my PC and my Garmin and could not find wumain.msi

Did you try to just re-run the web updater install or try renaming the webupdater folder located at C:\Program Files\Garmin\WebUpdater then run the install?

I've tried everything I can think of even using Revo Pro to uninstall it. It still looks for that file. I had problems with windows installer starting back a few months and had to reload windows. But, everything that was installed during the failure period has that problem. All that I have tried to remove is Garmin.

Tue, 08/16/2011 - 11:34am

Problem Fixed

jjen wrote:
MAC06 wrote:
jjen wrote:

It keeps looking for wumain.msi. I searched for it on my computer and it isn't there. Any ideas where I might find it? The internet doesn't seem to have a definite place.

I searched my PC and my Garmin and could not find wumain.msi

Did you try to just re-run the web updater install or try renaming the webupdater folder located at C:\Program Files\Garmin\WebUpdater then run the install?

I've tried everything I can think of even using Revo Pro to uninstall it. It still looks for that file. I had problems with windows installer starting back a few months and had to reload windows. But, everything that was installed during the failure period has that problem. All that I have tried to remove is Garmin.

Got on line with Garmin and they fixed the problem.

Tue, 08/16/2011 - 9:09pm

jjen

Do you remember how Garmin fixed the problem, it could certainly help others who are having the same issue.

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Nüvi 255WT with nüMaps Lifetime North America born on 602117815 / Nüvi 3597LMTHD born on 805972514 / I love Friday’s except when I’m on holidays ~ canuk
Tue, 08/16/2011 - 9:31pm

I couldn't keep up

canuk wrote:

Do you remember how Garmin fixed the problem, it could certainly help others who are having the same issue.

They had control over my computer. They loaded a couple of programs which they ran. One of them was windows clean-up. I don't know what the other one was. I'm sorry it just went too fast. I'm sure they had been through the same thing before.

Wed, 08/17/2011 - 10:12am

Got it working

jjen wrote:
canuk wrote:

Do you remember how Garmin fixed the problem, it could certainly help others who are having the same issue.

They had control over my computer. They loaded a couple of programs which they ran. One of them was windows clean-up. I don't know what the other one was. I'm sorry it just went too fast. I'm sure they had been through the same thing before.

Glad to hear they got it working. Sounds like it might have been a Windows issue. Hopefully, they didn't break or remove any features you wanted on your PC. rolleyes

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Garmin Nuvi 1490LMT, Nuvi 750, Nuvi 255LT